Advanced Configuration
Custom CSS
Inject CSS into the widget's Shadow DOM in Appearance → Advanced → Custom CSS:
.rb-msg-ai { font-style: italic; }
.rb-send-btn { background: #10B981 !important; }⚠️
Use .rb- prefixed class names. Inspect the widget with DevTools to find them.
Z-Index
Increase if the widget appears behind other elements (default: 9999).
Mobile Fullscreen
When enabled (default), the widget takes the entire screen on mobile (viewport width below 768px).
Auto-Open
Set a delay (5-120 seconds) to automatically open the widget. Triggers once per session only.
Allowed Domains
Restrict which websites can load your widget in Settings → Security → Allowed Domains. One domain per line. Empty = all domains allowed.
Hide Branding
Remove "Powered by ResolveBot" on the Scale plan. Go to Appearance → Advanced.