Widget
Portal (News, Roadmap, Help)

Widget Portal

Transform the widget into a full customer portal with tabs.

Tabs

TabDescription
🏠 HomeWelcome page, search bar, quick actions, latest news
💬 MessagesThe chat (always visible)
📰 NewsProduct updates and changelogs
🗺️ RoadmapPublic roadmap with customer voting
❓ HelpSearchable help center

Each tab is optional. Enable in Settings → Widget.

If no tabs are enabled, the widget stays a simple chat — no bottom bar.

News

Publish articles (News or Changelog category) with title, excerpt, cover image, and markdown content.

Roadmap

Share your product roadmap. Customers vote on features and suggest new ones. Manage suggestions in the dashboard.

Help Center

Organize articles into categories with icons. Full-text search across all articles. Three-level navigation.